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FREQUENTLY ASKED QUESTIONS

Do you have a question?

Everyone has queries, its only natural. Hopefuly yours will be answered by having a quick read through the list below. 

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How do I make a booking?

Please visit the Walking Tours page to see what’s currently available. Once you've chosen a tour & date, you can then book & pay online. Online payments are accepted via Fareharbour. 

How do I make a cancellation?

We know that plans can change. Cancellations are accepted up to 48 hours before the tour. To cancel, please visit the Contact us page or get in touch directly. For cancellations within 48 hours of the tour you will be able to rebook your tour for a more convenient date to suit you.​​​​​​

How do I find the tour guide?

Your guide will be present at the tour meeting point (Choristers Green, Cathedral Close) at least 15 minutes before the start time, holding a flag with the company logo.​

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What locations will be visited during the tour?

Each tour has a detailed itinerary available on the Walking Tours page — check there for locations & what to expect.​

Is the tour accessible?

Yes this tour is accessible. 

What do I wear on the tour?

You can wear whatever you like on the day, but bear in mind that the English weather can be unpredictable. We will be spending the majority of the tour outside so if it looks like rain you may want to bring a jacket & brolly just in case. Don't forget to wear comfy shoes for walking.

What should I bring?

A bottle of water to keep refreshed & definitely a camera.

How much walking is involved?

The distance involved is moderate. There are no hills.

Can I bring my dog?
Unfortunately, no — several of the locations we visit don’t allow pets inside, so dogs aren’t permitted on the tour. Guide dogs however are always welcome.

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